How should you handle an employee's concern about harassment or discrimination?

In situations involving an employee's concern about harassment or discrimination, it is crucial to take the matter seriously and follow established protocols to ensure a thorough and proper response. Involving the ethics hotline and HR is the appropriate course of action because these departments are specifically trained to handle such sensitive issues. They can provide the necessary resources, support, and guidance to the employee, ensuring that the situation is addressed in accordance with company policies and legal requirements.

Additionally, HR can investigate the concern while maintaining confidentiality and protecting the rights of all parties involved, which is essential for fostering a safe workplace environment. This approach also helps in documenting the incident properly, which may be important for any potential future actions. By engaging the ethics hotline and HR, the organization demonstrates its commitment to creating a workplace free from harassment and discrimination, reinforcing a culture of respect and accountability.