When should an adjuster be contacted?

An adjuster should be contacted when there is a need for an extension or update in the claims process, as this typically involves significant aspects of the claim that require their oversight and approval. Adjusters are responsible for evaluating claims and determining payouts, and they often handle changes that may affect the timeline or scope of the claim. By reaching out for updates or extensions, the involved parties ensure that they have the latest information regarding the claim's status and any potential impacts on related procedures.

Other scenarios, such as contacting an adjuster after all repairs have been completed, obtaining payment approvals, or scheduling a rental pickup, focus on other aspects of the claims process that may not necessarily require the immediate input or intervention of an adjuster. In contrast, seeking an update or extension reflects proactive communication concerning the current state of the claim, which is essential for timely and appropriate resolution.