Which method is recommended to prevent charge backs?

Explaining charges clearly is essential in preventing chargebacks because it helps establish transparency and trust between the business and its customers. When customers are informed about the specifics of what they are paying for—such as detailed descriptions of products, services, fees, and any applicable terms—they are less likely to dispute a charge. Clear communication minimizes customer confusion and sets correct expectations regarding the transaction, making it less likely that they will feel the need to issue a chargeback if they recognize the charge on their account.

In contrast, increasing transaction fees may lead to customer dissatisfaction or avoidance of purchases altogether, which could inadvertently heighten the chances of chargebacks as customers seek to recover perceived overcharges. Limiting payment methods can reduce convenience for customers and might lead them to feel frustrated with the purchasing process, potentially resulting in higher chargeback rates if customers later realize they are unhappy with the service. Lastly, providing no customer support would likely exacerbate issues, as customers who have problems or questions may turn to chargebacks as a remedy when they feel unheard or unsupported. Thus, clear communication about charges is the most effective strategy to mitigate chargebacks.