Which of the following is NOT one of the factors that expose enterprise to unlimited liability?

The factor that is NOT associated with exposing an enterprise to unlimited liability is customer satisfaction surveys. This is because customer satisfaction surveys are tools that organizations use to gather feedback from customers about their products or services. They aim to improve service quality and customer experience and do not inherently create legal liability for the enterprise.

In contrast, negligent maintenance, false arrests, and employee accidents can lead to situations where an enterprise might be held financially responsible for damages arising from these events. Negligent maintenance can cause injuries or property damage, while false arrests can result in legal ramifications for wrongful actions taken against individuals. Similarly, employee accidents can lead to liability if employees are injured on the job due to unsafe conditions or lack of proper training. Thus, customer satisfaction surveys are unrelated to the exposure of unlimited liability, making it the correct answer.